Frequently Asked Questions

Date, Time, Location

Q: What is the date and time of the Symposium?
A: The Symposium will be held for one day, October 24th, 2019. Registration will open at 8:00 a.m., with the closing scheduled for 4 p.m.

Q: What is the location of the Symposium?
A: The 2019 Symposium will be held at Desert Willow Conference Center at 4340 E Cotton Center Blvd, Phoenix, AZ 85040


Q: May I register by telephone?
A: Yes. Please contact Anna Burgmann at 602-242-4366 to register by phone. Due to the nature of the registration system, each person will be registered individually even if you are registering for a group. This allows us to provide unique confirmation of registration for each person.  Please have your credit card available at the time of telephone registration.

Q: What is included in registration for the Symposium?
A: Registration for the Symposium includes access to all three sessions in the morning and your choice of two of six sessions in the afternoon, deluxe continental breakfast, a buffet luncheon, and refreshment breaks.

Q: What is the cancellation policy for Symposium registration?
A: Cancellation requests must be received by September 23rd to receive a refund of your registration fees, less a $50 processing charge. Substitutions will be accepted for colleagues or associates from your organization after September 23rd. All cancellations and/or substitution requests must be submitted in writing to Anna Burgmann at [email protected] Cancellation payments that qualify will be processed via the same payment method used to register.

Q: How do I change my Symposium registration or update my information?
A: Please contact Anna Burgmann at 602-242-4366 or [email protected] You will also receive an updated registration confirmation email.

Q: Are hotel accommodations included in the registration fees for the Symposium?
A: No. Those in need of hotel accommodations may visit Desert Willow Conference Center’s website for information on nearby accommodations.


Q: Are there fees for parking at Desert Willow Conference Center?
A: No. Ample self-parking is available at no cost.


Q: What meals or food service can I expect during the Symposium?
A: Your Symposium registration includes a deluxe continental breakfast, a buffet luncheon, and refreshment breaks.

Q: Can the Symposium accommodate specific dietary requests?
A: The deluxe continental breakfast and lunch buffets will include vegetarian and gluten-free options. We will do our best to accommodate any other dietary requests; please indicate these on the registration form.

Additional Questions

Q: Can the Symposium accommodate the needs of persons with disabilities?
A: Yes. Any special needs pertaining to mobility or other disability-related requests can be made on the registration form. You may also request a reasonable accommodation by contacting Dave Ryder, Veer Consulting (Conference Management) 602-568-6277 or [email protected]. Requests should be made as early as possible to allow time to arrange the accommodation. Desert Willow Conference Center is ADA compliant with ample elevators, ramps and other venue accommodations.

Q: Whom may I contact if the information I need is not available on the Symposium website or among these Frequently Asked Questions?
A: Please contact Dave Ryder, Veer Consulting, at 602-568-6277 or [email protected].