Frequently Asked Questions

Date, Time, Location

Q: What is the date and time of the Symposium?
A: The Symposium will be held for one day, October 24th, 2019. Registration will open at 8:00 a.m., with the closing scheduled for 4 p.m.

Q: What is the location of the Symposium?
A: The 2019 Symposium will be held at Desert Willow Conference Center at 4340 E Cotton Center Blvd, Phoenix, AZ 85040


Q: May I register by telephone?
A: Yes. Please contact Anna Burgmann at 602-242-4366 to register by phone. Due to the nature of the registration system, each person will be registered individually even if you are registering for a group. This allows us to provide unique confirmation of registration for each person.  Please have your credit card available at the time of telephone registration.

Q: What is included in registration for the Symposium?
A: Registration for the Symposium includes access to all three sessions in the morning and your choice of two of six sessions in the afternoon, deluxe continental breakfast, a buffet luncheon, and refreshment breaks.

Q: What is the cancellation policy for Symposium registration?
A: Cancellation requests must be received by September 23rd to receive a refund of your registration fees, less a $50 processing charge. Substitutions will be accepted for colleagues or associates from your organization after September 23rd. All cancellations and/or substitution requests must be submitted in writing to Anna Burgmann at Cancellation payments that qualify will be processed via the same payment method used to register.

Q: How do I change my Symposium registration or update my information?
A: Please contact Anna Burgmann at 602-242-4366 or You will also receive an updated registration confirmation email.

Q: Are hotel accommodations included in the registration fees for the Symposium?
A: No. Those in need of hotel accommodations may visit Desert Willow Conference Center’s website for information on nearby accommodations.


Q: Are there fees for parking at Desert Willow Conference Center?
A: No. Ample self-parking is available at no cost.


Q: What meals or food service can I expect during the Symposium?
A: Your Symposium registration includes a deluxe continental breakfast, a buffet luncheon, and refreshment breaks.

Q: Can the Symposium accommodate specific dietary requests?
A: The deluxe continental breakfast and lunch buffets will include vegetarian and gluten-free options. We will do our best to accommodate any other dietary requests; please indicate these on the registration form.

Additional Questions

Q: Can the Symposium accommodate the needs of persons with disabilities?
A: Yes. Any special needs pertaining to mobility or other disability-related requests can be made on the registration form. You may also request a reasonable accommodation by contacting Dave Ryder, Veer Consulting (Conference Management) 602-568-6277 or Requests should be made as early as possible to allow time to arrange the accommodation. Desert Willow Conference Center is ADA compliant with ample elevators, ramps and other venue accommodations.

Q: Whom may I contact if the information I need is not available on the Symposium website or among these Frequently Asked Questions?
A: Please contact Dave Ryder, Veer Consulting, at 602-568-6277 or